Cancellation & Exchange
Order Modifications (Exchanges):
We understand that occasionally, you may need to modify your order. To accommodate this, orders can be modified to change size or design within 2 hours of placement. After this timeframe, orders are processed and modifications are no longer possible.
Exchanges are only permitted for items that are defective, damaged, or result from errors in production and shipping on our part. To request an exchange, please contact our customer service team at contact@racingteehub.com. Upon approval, we will provide you with a return address and detailed instructions.
Order Cancellations:
We recognize that circumstances may arise where you need to cancel your order. To facilitate this, orders can be canceled within 2 hours of placement. After this timeframe, orders are processed and cancellations are no longer possible.
To cancel your order, please email us at contact@racingteehub.com with your order number and the reason for cancellation. We will confirm the cancellation once it has been processed.
Please note that a 1.5% management and transaction fee will be applied to cancellations.
A full refund will only be applied to switching orders. This means that if you place a new order, our system will automatically cancel the old order, and refund the old order 100%.
Key Considerations:
We strive to process your orders promptly to ensure timely delivery. Therefore, we request that you carefully review your order before submission.
Our customer service team is available to assist you with any questions or concerns regarding cancellations or exchanges.
Contact Us:
Address:Â 60 29th Street, San Francisco, CA 94110, 507-Union Trade Center, United States
Email:Â contact@racingteehub.com
